Viewing 7 reply threads
  • Author
    Posts
    • #16908
      TIM
      Guest

      When i try and view the playlist via a page the screen is blank , i have sent a few emails into support but heard nothing back , i have a full license

    • #16911
      Admin
      Keymaster

      Everytime we try to answer on your emails we get it back with “Connection refused by splashaccess”.

      Did you try to watch it via the device url?
      If you view it as just a page with the shortcode it will not know what to display there.

    • #16916
      TIM
      Guest

      just added you to the whitelist ,please try again 🙂 .

      i have tried the following ,digital signage, devices then click on the long inc ?device=3

    • #16917
      Admin
      Keymaster

      When you go to the device itself does it list a playlist there or say “no program”?
      If the later, select one, save, try again.
      If it does have a non-empty playlist assigned, please check your server log (php/apache/nginx/… depending on what is used) if you have access to it.

    • #16918
      TIM
      Guest

      Can you let me know what your email address , i will create you a user , might be easier 🙂

    • #16919
      Admin
      Keymaster
    • #16920
      Tim
      Guest

      Updated my email to gmail just in case 🙂

    • #16921
      Admin
      Keymaster

      there’s a conflict with the Page Builder Widget Pack plugin
      F12 and then console then you can see the error: “$(…).isotope is not a function” in their plugin

      no idea how to get them to be compatible with each other…

Viewing 7 reply threads
  • You must be logged in to reply to this topic.