Frequently Asked Questions about Digitalsignagepress

This section contains a wealth of information, related to Digitalsignagepress. If you cannot find an answer to your question, make sure to contact us.

General Digitalsignagepress questions

Your license is valid for one year from purchase. You need an active license key for continued access to automatic updates and support. From the second year on the price is 49 €.

Follow this guide Create a Network and compare your .htaccess file to

Our plugin does parse shortcodes but only on the live pages, not in the preview.
Whether the shortcode then fully works is up to the plugin that generated these codes. We can’t give a guarantee that every shortcode plugin will work with ours.

Select the slideshow and choose in a dropdown menu slideshow again.

Currently only english,spanish, german and dutch are supported.
If you want us to support your language, please download this file, translate it and send it to us.

You will get one link for each WordPress page that has our shortcode in it. During activation of our plugin one signage page is generated with the shortcode so you can start right away.

Edit POST_MAX_SIZE and UPLOAD_MAX_FILESIZE in your php.ini and for Multisite installation additionally go to Network Admin -> Network Settings and change Max upload file size.

Following MIME-Types are supported: JPG, JPEG, PNG, BMP, GI, MP4, MPEG, MPG, OGG, WEBM. For more informations look at MDN

Yes of course. Thereafter, when there is a need, we adapt the logo to individually.

Youtube & Multimedia

Youtube specifies the video sizes in pixels, we use percentage scaling. Enter the size of the video as a percentage, for example widht=”100%” height=”100%” and the video will be scaled to your screen size.

Weather Widget

The service where we refer to the weather data does not recognize some post codes. Try to leave the ZIP field blank.

RSS Widget

Each RSS feed provider determines how many characters are displayed in an RSS feed. If the number of letters in a post is exceeded, the posts are truncated to the specified number of letters. Our plugin only outputs what is specified.

Customer questions

Yes it’s possible, videowall function is in all versions included. You can create your own content playlist in the “New Playlist”-tab and choose this playlist for your videowall in the “Videowall”-tab.

Yes you can manage multiple users in the enterprise version.

You have the option to enter the correct width and height information of your displays when you create a videowall in the “Videowall”-tab. Please gather the resolution height and width from the manufacturer information.

You can pay our Plugin by invoice too. Means we send you an invoice. You pay the invoice to our bank account and then we send you the license code.

Our plugin creates a URL with the slides, you just need to include this URL in the auto-start or startpage of a web browser. On some displays it works directly, thanks to the smart tv function.

Yes that works and the plugin provides this. You can put in html pages and html code.

Yes of course, you can download Digitalsignagepress Pro documentation from here.

Common Digitalsignagepress error messages