Viewing 9 reply threads
  • Author
    • #4567321
      Stephen Couchman

      When I goto create a new playlist, I get a big spinning wheel, that never lets me create a playlist. What gives???

    • #4567404
      Johan Kuipers

      Same problem here…

    • #4567405
      Johan Kuipers

      Same problem here… Has your problem been solved?

    • #4567408

      The plugin is working up to WordPress 5.5.x. I guess you are working with WordPress 5.6

    • #4567409
      Vinay Katwe

      Same problem here.. my wordpress version 5.5.3
      more details below
      We have purchased the digitalsignagepress enterprise license. We are facing an issue in uploading the image.
      We have created around 50 displays and around 50 playlists and there are about 200 images uploaded till date
      So far, it was going fine. but now we see an issue while uploading the image file
      – Existing playlist / New play list
      – Create new slide
      – Select the first full screen template
      – Select image option and upload an image file (.jpg / .png – <1mb file)
      – The progress bar keep displaying forever
      Note : while the progress bar is displayed forever, if we refresh the page manually, the progress bar disappears and file is uploaded. However, if we wait for progress bar to disappear without manual refresh, it never ends.
      Kindly support in this regard as this is preventing us from using the application further

      appreciate your fast response

      • #4568967
        Dennis Been

        Here’s my Tip: Install the WP-Downgrade plug-in And then revert to WordPress version 5.5.3 Everything works fine again.

        By adding the following line of code to your wp-config.php file:

        1. define(‘WP_AUTO_UPDATE_CORE’,false );
        This will disable all automatic WordPress updates.

    • #4568615
      Chris Martin

      We have purchased the Enterprise edition as well and are having the spinning wheel. We CANNOT USE THE PLUGIN. We are using WordPress 5.7.2. Please ADVISE!!!

    • #4568966
      Dennis Been

      We have purchased the Enterprise edition as well and are having the spinning wheel. We CANNOT USE THE PLUGIN. We are using WordPress 5.8.1 Please ADVISE!!!

    • #4569339
      Bertrand Kima

      I have this same issue. When will the plugin be updated to the current latest WordPress version? Any current compatibility solution?

    • #4569467
      Roland Gonda

      I had the same problem. Downgraded to 5.5.3 and it started working. Problem is my enterprise is now deemed invalid. It seems this service has a NO CUSTOMER SUPPORT as I am not getting any reply to my query on my $300 investment. Very disappointing.

    • #4569527
      Chris Martin

      I am issuing a chargeback on this purchase as I have exhuasted all other options. I very impressed by the feature set, but it does not work as advertised.

Viewing 9 reply threads
  • You must be logged in to reply to this topic.