• This topic has 8 replies, 2 voices, and was last updated 9 months ago by Rune Langaard.
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    • #5970
      Faisal
      Guest

      I purchased the plugin and tried different templates. I find that many templates that I like have issues in taking the HTML media element or duplicating the element in another area. Is this a known issue and how to resolve this?

    • #5986
      Admin
      Keymaster

      This is not the purpose of our plugin, which is used with a plugins plugged site for digital signage, of course it can create conflicts, since we can not develop our plugin compatible with all other plugins and themes, since there are thousands of them.

      The simplest solution for your problem is to create a subdomain like digitalsignage.mydomain.com, install an empty wordpress with only digitalsignagepress, so you can eliminating all the problems with other plugins.

    • #5992
      Faisal
      Guest

      I think I was unable to clarify. The shortcode works with some templates but not with most. e.g. when I try the SAME shortcode in custom template or many others it does not work. The SAME shortcode works in one other template.

      I did create a separate subdomain and installed only one plugin. So it is NOT a plugin issue as it works with Digital Signage. It is issue with some templates. Probably if you try a shortcode in custom template you can see the same problem simulated.

    • #5996
      Faisal
      Guest

      To additionally make my point, in custom template please select the HTML code element and try the Facebook quick option provided. If you try it does not work. That is an inbuilt part of the template.

    • #5999
      Faisal
      Guest

      I deleted all other plugins including the default ones like Contacts and now it seems to be working!

    • #6348
      Admin
      Keymaster

      What plugins were it?
      So that we can create a list of incompatible plugins.

    • #4058243
      Alan
      Guest

      I switched themes and now all I get is a white screen, what’s the solution?

    • #4058244
      Admin
      Keymaster

      if you mean the ds theme that is ok, you just have to add the signage shortcode to your page.

    • #4099257
      Rune Langaard
      Guest

      Hi.
      I am having the same issue with white screens only.
      Page has shortcode [digitalsignage] in it..
      But no devices work..

      Help?

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