This topic contains 5 replies, has 2 voices, and was last updated by  Jose Morales 2 months, 3 weeks ago.

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  • #3562092 Reply

    Jose Morales
    Member

    Dear today, my server appeared as a deactivated license, by pressing button, I did not do anything, I tried to enter the web page to check my account, which I could not enter, I assume that this failure was presented on their servers, I work in a chain of clothes which I need continued operational I have the following questions:
    1- Is there any way for the program to work without the need for a license or for it to be validated with its servers, maybe it can be validated with a server that does not have any drops?

    2- Is there a way to sell me a perpetual program or to be removed from having to activate online in order to not present these problems?

    I make these consultations before making a decision, personally I think the program is good and it is easy to use, but today management asked me to see another program that does not have the flaw we had today in the business and that is why I turn to you for I can keep your software.

    I remain attentive to your answers.
    greet atte.
    Jose Morales.

  • #3562320 Reply

    Jenelle

    I tried accessing our account today and am receiving an issue with licensing. I re-entered the license and it does nothing.

  • #3562439 Reply

    Jose Morales
    Member

    Good evening, I would like to know how much longer I should wait to get an answer, since my company is requesting a solution for the inconvenience of a couple of days ago.
    Please consider an answer

  • #3562470 Reply

    Michael Mucklow

    We too are having this issue with a deactivated license. It has not stopped our digital signage from working, but still we don’t want to have this issue to be recurring.

  • #3562471 Reply

    Jose Morales
    Member

    In my case on the screens of my branches, a white sign appears in mozilla with the following message:
    “There seems to be a problem with your license. Please verify your license data.”

    Please indicate how this is resolved

  • #3562816 Reply

    Jose Morales
    Member

    Dear today, my server appeared as a deactivated license, by pressing button, I did not do anything, I tried to enter the web page to check my account, which I could not enter, I assume that this failure was presented on their servers, I work in a chain of clothes which I need continued operational I have the following questions:
    1- Is there any way for the program to work without the need for a license or for it to be validated with its servers, maybe it can be validated with a server that does not have any drops?

    2- Is there a way to sell me a perpetual program or to be removed from having to activate online in order to not present these problems?

    I make these consultations before making a decision, personally I think the program is good and it is easy to use, but today management asked me to see another program that does not have the flaw we had today in the business and that is why I turn to you for I can keep your software.

    I remain attentive to your answers.
    greet atte.
    Jose Morales.

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