This topic contains 7 replies, has 2 voices, and was last updated by  Admin 2 months, 2 weeks ago.

Support Forums / Digitalsignagepress Problems and Help

Query about showing Playlist on screen

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  • #6365 Reply

    Arun

    I have made playlist in digital signage and create device and get url but when i used that url on browser then it show a blank page.so please give a solution or help on it

  • #6366 Reply

    Admin
    Keymaster

    Solutions:
    – Clear browser cache (CTRL + F5)
    – Reactivate the plugin

  • #6370 Reply

    Arun

    I am using a digitalsignagepress lite wordpress plugin and i created a playlist in it and then created a device by using the name of that playlist and get a url but when i used that url on browser then it show a blank page.so please give a solution or help for how i play that playlist on screen to see the playlist which i created.

    • #6375 Reply

      Admin
      Keymaster

      We need more information from you. Which version do you use? Lite? Or Pro / Enterprise on our demo server ?! If Lite, which WordPress version, the digitalsignagepress theme was installed and activated?

  • #6376 Reply

    Arun

    i am using 4.6.4 version of wordpress and 1.2.1 version of digitalsignagepress lite and yes i have installed digitalsignagepress theme but i haven’t activated it. so please suggest me what i do.

  • #6377 Reply

    Admin
    Keymaster

    1. update your wordpress to Version 4.7.3
    2. deactivate all cache plugins in wordpress
    3. reactivate the digitalsignagepress plugin
    4. check the url on browser
    5. clear browser cache (CTRL + F5, try it several times)

    Must help, we have the Lite just tested with 4.7.3, it works.

  • #10470 Reply

    Natascha van der Horst

    Hello,

    i use the pro version and it worked fine, but now when i use an url its saying on every divice i use, page not find.
    I changed nothing, did all up-dates in word press so please help me.

    kind regads

  • #10472 Reply

    Admin
    Keymaster

    Reactivate the plugin once.

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