Home Revolution Fullwidth › Forums › Digitalsignagepress Problems and Help › video freezes after a period of time

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    • 6. April 2018 at 4:15 #44655
      Joel Shapcott
      Member

      I have noticed that after a while video freezes on the device, I have tried on several screens and playlists. All videos hosted on the same server tend to free after a set amount of time, anyone have a fix for this?

    • 6. April 2018 at 9:15 #44665
      Admin
      Keymaster

      Does this happen as well if you use a different/desktop browser?
      If so, you’ll have to contact your server admin to check the settings in the server.

    • 3. May 2018 at 20:44 #49411
      UrbanUp GbR
      Member

      We had the issue because one of our vids had an audio-track. We deleted that and ever since then it’s been working fine!

      (granted, we do not use audio on our screens).

    • 4. May 2018 at 0:25 #49425
      Joel Shapcott
      Member

      I’ll try to remove audio from the video and see if it fixes the issue. Its strange that videos hosted in the media folder have this problem but videos hosted on youtube do not.

      What server settings would affect audio on a video causing it to freeze?

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