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This topic contains 3 replies, has 3 voices, and was last updated by  Joel Shapcott 9 months, 3 weeks ago.

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  • 6. April 2018 at 4:15 #44655 Reply

    Joel Shapcott
    Member

    I have noticed that after a while video freezes on the device, I have tried on several screens and playlists. All videos hosted on the same server tend to free after a set amount of time, anyone have a fix for this?

  • 6. April 2018 at 9:15 #44665 Reply

    Admin
    Keymaster

    Does this happen as well if you use a different/desktop browser?
    If so, you’ll have to contact your server admin to check the settings in the server.

  • 3. May 2018 at 20:44 #49411 Reply

    UrbanUp GbR
    Member

    We had the issue because one of our vids had an audio-track. We deleted that and ever since then it’s been working fine!

    (granted, we do not use audio on our screens).

  • 4. May 2018 at 0:25 #49425 Reply

    Joel Shapcott
    Member

    I’ll try to remove audio from the video and see if it fixes the issue. Its strange that videos hosted in the media folder have this problem but videos hosted on youtube do not.

    What server settings would affect audio on a video causing it to freeze?

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