This topic contains 2 replies, has 2 voices, and was last updated by  Mike Dalton 3 weeks, 2 days ago.

Support Forums / Digitalsignagepress Problems and Help

Videos in Library Do NOT Play Right

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  • #13786 Reply

    Mike Dalton

    I put a video on one slide, and a still image on the next slide. The video seems to be a little over 15 seconds long, and if I set my slide length to 16 seconds, the video begins playing again for about a half second – then starts playing the next slide with the still image. When that still image slide is done, it goes to the video again, and now starts playing it late – a half second late. It remembers the position it ended, and starts again at that position. I can’t imagine why anyone would program the software to act this way. Currently the video playback feature would be worthless to anyone who tried to alternate between video and stills on their signage. Is there a way to fix this major problem? As it stands now, the software seems very, very broken.

    Also, if I try to use a YouTube video, there is a brief flash of a still preview still before the YouTube video actually begins playing. This is also pretty bad, and makes the YouTube video feature broken-beyond-use. Any way to fix THAT major problem?

  • #13796 Reply



    Which plugin version are you using ? The current version is 1.5.2.

    After you upgraded the plugin please delete the slides and create them again.

    Also which Browser do you use ? Have you tried Chrome, firefox or similar ?
    The normal video should be reset to time 0 when a slide should start. This is a HTML 5 feature, so maybe
    your browser on your screen is not supporting this.

    On the lastest plugin we donĀ“t see this Youtube effect.

  • #13803 Reply

    Mike Dalton

    Looks like we’re on 1.4.7. I’ll update and report back. Thank you for the quick response!

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