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Viewing 15 posts - 16 through 30 (of 123 total)
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  • in reply to: Issues trying to change font style and size #49612
    Admin
    Keymaster

    Which version of our plugin are you using?
    Which Browser on which OS are you using when you edit this text?
    Is it only happen with a certain text font?

    in reply to: What You See is Not What You Get #49609
    Admin
    Keymaster

    Can you explain in more details. Is your problem that the scheduling is not working correctly as you defined it or does your design look different on different browsers? What Browser does your TV have? Which TV are you using? Brand and model? Can you maybe send pictures or video to info@digitalsignagepress.com so that we see what you mean?
    Thanks

    Admin
    Keymaster

    Can you send this video via email to: info@digitalsignagepress.com

    Thanks.

    in reply to: #47544
    Admin
    Keymaster

    You should be able to change that by opening the main digitalsignagepress.php file and removing the lines:
    .login h1 a {
    /*background-image: url(/images/site-login-logo.png);*/
    padding-bottom: 30px;
    display: none !important;
    }

    in reply to: video freezes after a period of time #44665
    Admin
    Keymaster

    Does this happen as well if you use a different/desktop browser?
    If so, you’ll have to contact your server admin to check the settings in the server.

    in reply to: Move playlist between users / customer #43248
    Admin
    Keymaster

    While that works you may also have to adjust the same value for the wp_ds_screen entries that belong to a playlist.

    Also note that the ds_ prefix may vary depending on installation, especially with multisite.

    in reply to: Fatal error #31745
    Admin
    Keymaster

    Please make sure wordpress is actually using that PHP version.
    In the root folder of your installation should be a index.php file.
    Replace the line that starts with require( dirname( __FILE__ ) . ‘/wp-blog-header.php’ );
    and change it to:
    phpinfo();
    then refresh your wordpress site in the browser and you should get an info-dump of what it is really using.
    Afterwards undo this change to get back to regular functionality.

    in reply to: help with the app #30972
    Admin
    Keymaster

    Hi,

    Thanks for your emails. But the problem why we could not answer you was, that you registered and posted with different names, user acoount.

    So pleas send you request to info@digitalsignagepress.com with your compuville name.

    in reply to: Digital Signage Press Theme #29728
    Admin
    Keymaster

    It only has to be installed, not enabled.
    It is used to create a neutral ground for the editor and pages so we know which element ends up where.

    in reply to: Fatal error #28575
    Admin
    Keymaster

    please check your php version, you need at least 5.5 for this plugin.

    in reply to: Blank Screen #16921
    Admin
    Keymaster

    there’s a conflict with the Page Builder Widget Pack plugin
    F12 and then console then you can see the error: “$(…).isotope is not a function” in their plugin

    no idea how to get them to be compatible with each other…

    in reply to: Blank Screen #16919
    Admin
    Keymaster
    in reply to: Blank Screen #16917
    Admin
    Keymaster

    When you go to the device itself does it list a playlist there or say “no program”?
    If the later, select one, save, try again.
    If it does have a non-empty playlist assigned, please check your server log (php/apache/nginx/… depending on what is used) if you have access to it.

    in reply to: Blank Screen #16911
    Admin
    Keymaster

    Everytime we try to answer on your emails we get it back with “Connection refused by splashaccess”.

    Did you try to watch it via the device url?
    If you view it as just a page with the shortcode it will not know what to display there.

    in reply to: Powerpoint support #16860
    Admin
    Keymaster

    Hi.

    Yes you can.

Viewing 15 posts - 16 through 30 (of 123 total)