Forum Replies Created

Viewing 15 posts - 1 through 15 (of 122 total)
  • Author
    Posts

  • Admin
    Keymaster

    if you mean the ds theme that is ok, you just have to add the signage shortcode to your page.

  • in reply to: User belong to multiple customer #3577570

    Admin
    Keymaster

    Sorry, that is currently not supported.

  • in reply to: Uploading GIF #3577356

    Admin
    Keymaster

    Can you upload the GIF to the normal wordpress media library?
    We use the same mechanism as that.

  • in reply to: Recover Deleted Devices #3576985

    Admin
    Keymaster

    Once deleted the devices are gone, there’s no undo option.
    The only option would be to edit your database and change in the table {wordpress_prefix}_ds_device the auto_increment for id to the missing device number, then adding the device(s) in wordpress and then change the auto_increment back to the old value.

  • in reply to: Latest Update #3576984

    Admin
    Keymaster

    Sorry but 1.5 is the latest version for the pro edition.

  • in reply to: High Bandwidth Usage #3571746

    Admin
    Keymaster

    Not really, we use the widget provided directly by twitter.

  • in reply to: High Bandwidth Usage #3571587

    Admin
    Keymaster

    They periodically check via ajax request if the timestamp of the last edit changed and only then update the content/refresh the page.
    So that shouldn’t be that much traffic.

    If you have the 1.6.4 enterprise version you can change under settings how often they check this.

  • in reply to: High Bandwidth Usage #3571110

    Admin
    Keymaster

    How much is “high bandwidth”?
    Do you have a lot of videos or other large size files?
    Are your devices restarting regularly?
    I’d advise against caching plugins as those make you unable to update your slides.

  • in reply to: How to Install Updates #3566938

    Admin
    Keymaster

    Chris, please send an email with your license code, so I can check.

    Assem, sent via email.

  • in reply to: group device / scheduling #3566601

    Admin
    Keymaster

    Devices are automatically grouped by the playlist they serve; any change to a playlist is sent to all the devices.

  • in reply to: Font size is not the same on preview as on display #3565898

    Admin
    Keymaster

    Hi, please update the plugin to 1.6.2 released yesterday and keep us informed if the issue persists.

  • in reply to: l.clipboard.setClipboard is not a function #3564397

    Admin
    Keymaster

    Do you have javascript enabled?

  • in reply to: Weather Problem #3562800

    Admin
    Keymaster

    Have you blocked api.met.no?
    the plugin gets the weather data from there.


  • Admin
    Keymaster

    please explain “does not work”, what exactly happens?
    also scheduling runs based on the target device’s time setting, not your installations, in case that changes anything

  • in reply to: Issues trying to change font style and size #49612

    Admin
    Keymaster

    Which version of our plugin are you using?
    Which Browser on which OS are you using when you edit this text?
    Is it only happen with a certain text font?

Viewing 15 posts - 1 through 15 (of 122 total)