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Viewing 7 posts - 1 through 7 (of 7 total)
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  • 4. April 2023 at 16:49 in reply to: i cant renew #4606947
    UrbanUp GbR
    Member

    Same here – It says there is a gateway problem with the payment.

    I’m willing to transfer directly or PayPal or whatever. Please get back to me.

    3. May 2018 at 20:44 in reply to: video freezes after a period of time #49411
    UrbanUp GbR
    Member

    We had the issue because one of our vids had an audio-track. We deleted that and ever since then it’s been working fine!

    (granted, we do not use audio on our screens).

    11. September 2017 at 16:05 in reply to: Can't delete slide and save afterwards #14227
    UrbanUp GbR
    Member

    Thanks, that worked!

    11. September 2017 at 15:27 in reply to: Can't delete slide and save afterwards #14225
    UrbanUp GbR
    Member

    Hey there,

    the console shows following error:
    “Uncaught TypeError: Cannot set property ‘value’ of null
    at ds_trueDeleteTab (eval at <anonymous> (ds_admin.js:1), <anonymous>:1:41414)
    at HTMLInputElement.onclick (admin.php?page=MySignage_home&PID=3:1)”

    Can you make something of that?
    So far we’ve tried:
    – scheduling the slide to the past, the future and keep it running 24h
    – set the length of play to different amounts (anything from zero to 30 seconds)
    – emptying the slide completely
    – adding various different sorts of media (background image, image, video etc.)

    11. September 2017 at 14:56 in reply to: Can't delete slide and save afterwards #14223
    UrbanUp GbR
    Member

    Hey again,

    we are still struggling with this and it is getting very annoying cause we have to schedule all slides that we do not want to show up in the past – right now that is the only way for us to have a slide not showing up once we added it.

    Can you guys give us some guidance as to what we can try to be able to delete slides again?

    Thanks in advance
    Alex

    30. August 2017 at 15:13 in reply to: Can't delete slide and save afterwards #14136
    UrbanUp GbR
    Member

    @Admin do you have any other idea what might cause this? We tried different Browsers as well and still had the same issue.

    28. August 2017 at 13:39 in reply to: Can't delete slide and save afterwards #14114
    UrbanUp GbR
    Member

    Thanks a lot! We upgraded to 1.5.4 but unfortunately that didn’t solve the issue. We are still unable to delete certain slides in a playlist.

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Viewing 7 posts - 1 through 7 (of 7 total)